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Cookie Policy

YESCA Technologies Pvt Ltd, Hyderabad, Telangana, India

Effective Date: November 2024 | Version: 1.1.0

1. Introduction

This Cookie Policy explains how Vaidya247 ("we," "our," or "us") uses cookies and similar tracking technologies on our website and mobile application (the "Platform").

By using the Platform, you consent to the use of cookies as described in this policy. This policy should be read in conjunction with our Privacy Policy and Terms & Conditions.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website or use an application. They help the platform recognize your device and remember information about your visit.

Types of Storage Technologies We Use:

  • Cookies: Small text files stored by your browser
  • Local Storage: Web storage for larger amounts of data
  • Session Storage: Temporary storage that clears when you close the browser
  • IndexedDB: Database storage for offline functionality
  • Mobile App Storage: Secure storage on mobile devices (AsyncStorage, SecureStore)

3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are necessary for the Platform to function and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

Examples:

  • Authentication tokens (keeping you logged in)
  • Session identifiers
  • Security tokens for CSRF protection
  • Load balancing cookies
  • User interface customization (language, theme preferences)

3.2 Performance Cookies

These cookies collect information about how you use the Platform, such as which pages you visit most often and if you encounter error messages. This data helps us improve Platform performance.

Examples:

  • Page load times
  • Error tracking
  • App crash reports
  • Feature usage statistics
  • Firebase Performance Monitoring

3.3 Functional Cookies

These cookies allow the Platform to remember choices you make (such as your location, language, or preferences) and provide enhanced, personalized features.

Examples:

  • Saved search filters
  • Notification preferences
  • Recently viewed gigs
  • Favorite locations
  • Display preferences (list vs. grid view)

3.4 Analytics Cookies

These cookies help us understand how visitors interact with the Platform by collecting and reporting information anonymously. We use this data to improve user experience.

Analytics Services We Use:

  • Firebase Analytics: User behavior tracking, event logging
  • Google Analytics: Website traffic analysis (if applicable)
  • User flow analysis
  • Conversion tracking
  • A/B testing data

4. Third-Party Cookies

We work with trusted third-party service providers who may set cookies on your device when you use the Platform. These providers help us deliver our services effectively.

Third-Party Services:

Firebase (Google)

Authentication, database, analytics, cloud messaging

Policy: firebase.google.com/support/privacy

Cashfree Payments

Payment processing, transaction security

Policy: cashfree.com/privacy-policy

Google Maps

Location services, geocoding, mapping

Policy: policies.google.com/privacy

WhatsApp Business API (Meta)

Messaging, notifications

Policy: whatsapp.com/legal/privacy-policy

We do not control third-party cookies. Please review their privacy policies for more information about how they use cookies and your data.

5. Mobile App Tracking

Our mobile application uses device-based storage and tracking technologies instead of traditional browser cookies.

Mobile Tracking Technologies:

  • Device Identifiers: Unique IDs for your device (IDFA on iOS, AAID on Android)
  • Push Notification Tokens: FCM tokens for sending notifications
  • Local Storage: AsyncStorage, SecureStore for app data
  • App Usage Analytics: Firebase Analytics, crash reporting
  • Location Data: GPS coordinates (with your permission)

Mobile Permissions:

The app may request the following permissions:

  • Location: To find nearby gigs and display map features
  • Camera: To upload profile photos and documents
  • Storage: To save files and cache data
  • Notifications: To send push notifications about gigs and bookings

You can manage these permissions in your device settings at any time.

6. How to Control Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Clear cookies when you close your browser
  • Delete existing cookies

Browser-Specific Instructions:

  • Chrome: Settings → Privacy and Security → Cookies
  • Safari: Preferences → Privacy → Cookies and Website Data
  • Firefox: Options → Privacy & Security → Cookies
  • Edge: Settings → Privacy, search, and services → Cookies

6.2 Mobile App Settings

For mobile apps, you can control tracking through:

  • iOS: Settings → Privacy & Security → Tracking → Allow Apps to Request to Track
  • Android: Settings → Privacy → Ads → Opt out of Ads Personalization
  • In-App Settings: Profile → Settings → Privacy → Adjust preferences

6.3 Opt-Out Links

You can opt out of specific analytics services:

  • Google Analytics: Browser Add-on
  • Firebase: Adjust settings in your device's app settings

Important Note:

Blocking or deleting essential cookies may affect Platform functionality. You may not be able to log in, save preferences, or use certain features.

7. Cookie Duration

Cookies can be session-based or persistent:

Session Cookies:

Temporary cookies that are deleted when you close your browser or app. Used for authentication and session management.

Persistent Cookies:

Remain on your device until they expire or you delete them. Used for remembering preferences and analytics.

Our Cookie Expiration Periods:

  • Authentication tokens: 1 hour (auto-refresh)
  • Session data: Cleared on logout
  • Preferences: 1 year
  • Analytics cookies: 2 years
  • Remember me: 30 days

8. Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. Currently, there is no industry standard for responding to DNT signals. We do not respond to DNT signals at this time.

However, you can still control cookies through the methods described in Section 6 of this policy.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices.

Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Platform after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

YESCA Technologies Pvt Ltd

(Operating as Vaidya247)

Email: support@yesca.in

Phone: +91 79953 47299

Support Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST

Registered Address:

SURVEY NO 40 & 41 KAVURI HILLS, MADHAPUR

HYDERABAD, Telangana 500033

India

Additional Resources

For more information about cookies and online privacy: