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Terms & Conditions

Effective Date: November 2024 | Version: 1.1.0

1. Acceptance of Terms

By accessing and using the Vaidya247 platform operated by YESCA Technologies Pvt Ltd, you accept and agree to be legally bound by these Terms of Service. If you do not agree to these terms, you must immediately discontinue use of our services. Your continued use constitutes acceptance of any future modifications.

2. Platform Description

2.1 Nature of Service

Vaidya247 is a technology marketplace platform that connects healthcare professionals (doctors) with healthcare facilities (hospitals/clinics) for temporary medical gig opportunities. We operate as an independent contractor platform, facilitating connections between parties.

2.2 Platform Role & Limitations

CRITICAL DISCLAIMER:

  • Vaidya247 is NOT an employer or staffing agency
  • We do NOT employ doctors or hospital staff
  • We do NOT provide medical services
  • We are NOT responsible for the quality of medical care
  • We act solely as a technology intermediary
  • All relationships formed through the Platform are independent contractor relationships

2.3 Terminology

Throughout this Platform, we use the term "gig" (not "job") to reinforce the independent contractor nature of opportunities. This is not employment.

3. Eligibility

To use the Platform, you must:

  • Be at least 18 years of age
  • Be a resident of India
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials

Additional Requirements for Healthcare Professionals:

  • Valid registration with the National Medical Commission (NMC) or state medical council
  • Active medical license in good standing
  • Professional indemnity insurance (recommended)
  • Completion of platform verification process

Additional Requirements for Healthcare Facilities:

  • Valid facility registration and operating license
  • Authorized representative to act on behalf of the facility
  • Completion of facility verification process
  • Compliance with all applicable healthcare regulations

3.3 Compliance Requirements for Government-Employed Doctors

Important Notice for Government Doctors:

Healthcare professionals employed by government organizations must ensure full compliance with applicable service rules before using the platform.

Doctors employed by government hospitals, medical colleges, or health departments acknowledge and agree that:

  • Official Working Hours Prohibition: You are strictly prohibited from accepting or performing duties through the platform during your official government working hours
  • Regulatory Compliance: You must comply with all applicable central and state government regulations regarding private practice, including "No Private Practice" rules where applicable
  • Service Rules: You must ensure that any gig or consultation accepted does not violate your organization's conduct rules, service regulations, or conditions of employment
  • Required Permissions: Where mandated by your employment terms, you must obtain necessary approvals or permissions from competent authorities before engaging in private practice
  • Sole Responsibility: You accept full responsibility for any disciplinary actions, penalties, or consequences arising from breach of government service regulations

Platform Disclaimer: YESCA Technologies Pvt Ltd and the Vaidya247 platform are NOT responsible for monitoring or enforcing government service rules. Users bear sole responsibility for compliance with their employment obligations.

3.4 Compliance Requirements for Private Hospital-Employed Doctors

Important Notice for Privately Employed Doctors:

Doctors employed by private hospitals, clinics, or healthcare organizations must verify contractual permissions before accepting external duties.

Healthcare professionals employed by private entities acknowledge and agree that:

  • Contract Review Obligation: You must thoroughly review your existing employment contract, service agreement, or offer letter before accepting any duty posted on the platform
  • Exclusivity Clauses: If your employment agreement contains exclusivity clauses, non-compete provisions, or restrictions on external practice, you must obtain explicit written permission from your employer before using the platform
  • Platform Assumption: By accepting gigs, you represent and warrant that you have full legal and contractual authority to engage in external duties without violating your primary employment terms
  • Multi-Hospital Practice: The platform assumes you are legally and contractually permitted to work with multiple healthcare facilities simultaneously
  • Employer Disputes: The platform is NOT liable for any disputes, claims, or legal actions arising between you and your primary employer regarding external duties accepted through Vaidya247

3.5 General Compliance and Verification

By registering on the platform and accepting any gig or duty, you explicitly confirm and warrant that:

  • You are legally eligible and contractually free to offer medical services through external platforms
  • You are not subject to any restriction, prohibition, or limitation on independent contractor engagements
  • You have obtained all necessary permissions, clearances, and approvals required under applicable law and contracts
  • You accept sole and absolute responsibility for any breach of employment agreements, service rules, or contractual obligations

Platform Rights: Vaidya247 reserves the right to suspend, restrict, or terminate access to any user account if a violation of employment rules, contractual obligations, or regulatory compliance is reported, alleged, or verified. The platform may conduct investigations and request supporting documentation at its discretion.

18. Contact Information

For questions about these Terms, please contact us:

YESCA Technologies Pvt Ltd

(Operating as Vaidya247)

Email: support@vaidya247.com

Phone: +91 79953 47299

Support Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST

Registered Address:

425, Workafella Cyber Crown, Cyber Crown, Sec-II Village, HUDA Techno Enclave, Madhapur

HYDERABAD, Telangana 500081

India

Acknowledgment and Acceptance

BY ACCESSING OR USING THE VAIDYA247 PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

If you do not agree to these Terms, you must not access or use the Platform.